Clients

Our client base is extensive and listed below are the assignments that have been successfully completed over the past three years.

		ASDA.  Merchandising and systems development. Video,Music and Games. Task was to establish effective stock control mechanisms following a move to in-house stock management from the original third party arrangement. The development of robust performance analyses, demand planning and stock management tools including the WSSI significantly improved stock management and range planning leading to a 20% reduction in overall stock levels.
		TESCO INTERNATIONAL. KOREA. Developed training packages in merchandise planning and management and ran the programme in Korea on behalf of the company.
		SHOP DIRECT.  Assortment planning systems. Provided specialist planning skills to in-house team and delivered detailed range planning specifications which received board approval.
		FLOORS TO GO.  Full range of merchandising and planning services. Acted as an interim B & M director on this assignment with the key task of reducing stock levels by 25%. The methodology we used was to introduce stock planning and management tools and work with the company to improve the supply chain process.
		TANISQ (India). Introduction of category management system. This assignment was with India's largest jewellery chain and involved the introduction of more effective range planning, distribution and replenishment resulting in a 25% increase in sales and a 33% reduction in stock levels.
		UNOPIOU (Italy) Business development.
		FAITH FOOTWEAR LTD. Interim CEO. This was a 2 year assignment focused on developing a business proposition that would allow Faith to compete in the overcrowded and highly competitive fashion footwear sector. A complete strategic review was carried out which led to a repositioning of the footwear ranges; the introduction of jewellery and accessories; a men's range and new trading formats for the stores and web. We also introduced an Excel based financial planning tool integrated with range planning and replenishment systems which led to greatly improved trading ability.
		MOSAIC GROUP. A full review of The Shoe Studio Group was conducted covering management, product, brands, outlets, web and operating structures and practices. A presentation with 3 different scenarios was then made to management to allow the directors to decide the best way forward for the business..
		DSGI. A 6 month project within major Curry's superstore region to implement a new selling model in conjunction with a radical approach to store layouts aimed at maximising customer transaction value.
		INSTORE PLC. A 15 month assignment which required us to fully evaluate the retail operations; property and construction departments. This resulted in the creation of a new more cost effective and customer focused retail team better able to deliver the new Instore proposition to the customer. Following a complete evaluation of the 320 store property portfolio 50 stores were put forward for modernisition, 20 new store opportunities were identified and a disposal list of 25 loss making stores created.
		3 Retail Ltd.  (PART OF HUTCHINSON/WHAMPOA GROUP. Top 5 mobile phone /technology provider. Established retail team and infrastructure from scratch. Set up retail systems, processes, procedures and policies. Developed reward and remuneration programmes. Rolled out store chain and recruited supporting senior management.
		B & Q. Development and launch of employees values programme to all 39000 employees. Development of the behaviors to give context and understanding of B&Q's expectations.
		STARBUCKS. UK. Developed employment policies and process to support rapid UK expansion programme. Management of all TUPE projects supporting expansion programme. Implemented new staffing structures in all stores. Management of annual pay award process. Management of employee relations team.
		GAP. Development, design and launch of employee handbook and policy manual for UK stores. Similar exercise for Banana Republic store in the UK.
		MICROSOFT UK. Management of key outsourced HR partnerships. Management of HR support team. Content management of HR intranet. Development, implementation, and maintenance of HR policy, process and procedures.
		MONSOON ACCESSORIZE. Design of profit share incentive schemes for all HO employees. Design of flexible contracts for all head office and retail staff.